Shipping Policy

At DMAASA, we are committed to providing you with the best shipping experience for your handmade fabric, quilts, curtains, and throws. Below is an outline of our shipping policy to help you understand the process:

Order Processing Time: Once an order is placed, it typically takes 2–3 business days for us to process and pack your items.

Customization: If your order includes any custom-made or personalized products, additional time may be required. We'll notify you if this affects your processing time.

Standard Shipping: Domestic orders typically arrive within 5–7 business days after dispatch.

Express Shipping: We also offer express shipping for faster delivery, with an estimated delivery time of 2–3 business days.

Delays: Occasionally, delivery times may vary due to external factors such as holidays or weather conditions, but we’ll keep you updated on any delays.

India: We offer free standard shipping for all orders within India. For express shipping, charges may apply, depending on the delivery location and weight of the order.

International: For international orders, shipping costs will be calculated at checkout based on the destination and package weight.

We use reliable shipping carriers including DHL, Aramex, Shiprocket, Shypmax, and Xindus for all domestic and international deliveries.

Once your order is shipped, you will receive tracking details to monitor your order's progress.

We ship to most locations within India and worldwide.

Remote Areas: Some remote locations in India may experience longer shipping times, and additional charges might apply. Please check with us if you have concerns about delivery to your specific area.

• Once your order has been shipped, you will receive an email with tracking details.
• You can also log into your DMAASA account to view your order’s status and track its delivery.

If your order is lost or damaged during transit, please contact us immediately at [your customer service email/phone].

We will work with the carrier to resolve the issue, and if necessary, replace the item.

Please ensure your shipping address is accurate and complete. DMAASA is not responsible for delayed deliveries or missed shipments due to incorrect address details.

DMAASA reserves the right to update this policy as needed. Any updates will be posted on this page, so please check for the latest information.